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Delivering a fantastic customer experience

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Lynn Copping
The attention we received from Gary Irwin was exceptional. This is the first time I have bought my own car and Gary was just so helpful and made this a very good experience. Gary helped me through every step of the purchase; he took me out to test drive an automatic which was completely new to me but he was so patient and helpful and just put me at ease. Gary advised me from the outset of when I could expect delivery and kept in touch throughout the process. Also, when Pulman took my car in Liz actually took me home. Then when it came to collection, Gary actually came to collect me and took me to the showroom to collect my new car. I can't praise them enough and have already recommended them to others.
ANDREW GREASON
Personal service which was superior to purchases previously made from other garages Gary was knowledgeable and attentive to our very specific requirements. He made every effort to ensure that we got the right car for our needs and not just a sale for him.
Mr Sykes
Everything was handled very professionally and was explained well throughout.
Mr Martin Searby
What was memorable? - Letting my two young girls (3+5) unveil the car.
Mrs Helen Ridley
The staff were friendly, helpful, patient and approachable.

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